Glendale Community College Technology Research & Implementation Homepage

eGCC Accounts

This page contains information on the topics indicated in the submenu to the left of this paragraph. Or, you may also view tutorials that go over basic eGCC Account tasks. Please click the icon below to view those tutorials. Otherwise, keep reading!

Link to eGCC-related Tutorials

What exactly is my eGCC Account?

Every student enrolled in credit classes at GCC has an eGCC account. This eGCC Account grants access to course-related software, internet browsers, email, a standard suite of tools and a wide range of other resources accessible on campus.

If you're off-campus, you can still access your H: and S: Drives by following the instructions we have on our Working Off Campus section.

To get started and login to your eGCC Account, you will need your eGCC Username and Password.

How do I obtain my Username and Password to activate and/or log in to my eGCC Account?

To obtain your eGCC Username, scan your GCC Student ID at one of the eGCC Account Stations in the High Tech Centers, the Library Media Center, or at GCC North in the Student Cluster Area. Scanning your student ID will give you your eGCC Username that is required to log into your Account.

Are you enrolled in a course that's completely on the Internet?

Please see Working Off Campus for instructions on how to activate your account.

What is my default password?

Your default eGCC Password will be the month and day of your birth and the first three letters of your first name, entered in the format MMDDaaa.

Examples:

John Doe born January 12th -- 0112joh

My Student born March 14th -- 0314my

You will need to change your password at http://genesis.gc.maricopa.edu/password. Changing your password will safeguard your personal information and provide access to important eGCC resouces. Your new password should be at least six characters long and typed in lowercase with no spaces. Please keep reading for some suggestions on Passwords.

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I forgot my eGCC Password. How do I reset my Password to my Student ID number, and then change my Password to something else?

NOTE: Having accounts and networked resources linked so they require only one password is a mixed blessing. It allows users to move easily between different environments, which increases productivity, but it also means that all those accounts are more vulnerable if users don't practice good password habits. Remember that you are responsible for what happens in and from your account.

A good password is:

To reset your eGCC Password to the default password:

Scan your Student ID at one of the eGCC Account Stations at the west end of HT1 or HT2. Follow the instructions on the screen. If you do not have a student ID with a bar code, contact your instructor or a floor coordinator at one of the Control Stations in the HTCs.

NOTE: If you have an administrative account, please contact the Employee HelpDesk at (623) 845-3555. You will have to appear in person at the Employee Technical HelpDesk and present your ID to receive your new password.

To change your eGCC Password from the default password to something else:

On-Campus:

  1. Login to any of the computers in the HTC's or the Library using your eGCC username and default password.
  2. Once you login successfully, please open up a browser window (Internet Explorer or Firefox) and please go to the Password Changing Utility located at https://genesis.gc.maricopa.edu/password.
  3. Once at the Utility, please provide your eGCC Username, default password as your "Current Password", and your new password in the last two boxes.
  4. Click the "Change Password" button to submit your changes. Upon successful completion, you should get a confirmation message stating you successfully changed your password.

Off-Campus:

  1. Please point your browser to the Password Changing Utility located at https://genesis.gc.maricopa.edu/password.
  2. Once at the Utility, please provide your eGCC Username, your default password as your "Current Password", and your new password in the last two boxes.
  3. Click the "Change Password" button to submit your changes. Upon successful completion, you should get a confirmation message stating you successfully changed your password.

To change your eGCC Password from your current one to something else:

  1. Please point your browser to the Password Changing Utility located at https://genesis.gc.maricopa.edu/password.
  2. Once at the Utility, please provide your eGCC Username, your current password, and your new password in the last two boxes.
  3. Click the "Change Password" button to submit your changes. Upon successful completion, you should get a confirmation message stating you successfully changed your password.

Other good password practices:

Having said all this, there is no totally secure password. Don't leave a computer that is logged in to your account unattended, especially in a public area. Log out completely when you are finished working.

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How do I log in to my eGCC Account?

On-Campus:

Go to an available Windows or Mac computer located in HTC1, HTC2, or in any of the computer labs, and proceed to log in with your Username and Password. Your documents, programs needed for your courses, and all else below are made available to you upon successful login.

Off-Campus:

In this case, you will only be able to access your email, documents you saved on your eGCC Account (H:\ drive), and any course folders your instructor has made available to you on the Shared folder (S:\ drive). For more information on what the H:\ and S:\ drives are, please see the Saving Data section. Otherwise, see the Working Off-Campus section for more information on working while off-campus.

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What resources are in the Standard Suite of Tools?

The Windows Standard Suite of Tools includes: Windows XP, Microsoft Office 2003 (Word, Excel, PowerPoint, and Access).

Macintosh computers have Mac OS X and Office X (Word, Excel, PowerPoint and Entourage).

Both platforms have software that allows you to transfer your files, anti-virus software, Internet Browsers, and email clients. To learn more about how to transfer your files from home to our servers here, please visit the Working Off-Site Section.

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Can I customize my account settings? And, what is a Roaming Profile?

Yes. If you work on a Windows computer, you can customize many elements of the desktop and Office applications. On both platforms, you can customize many settings in Internet Explorer and Outlook Express. These settings will be saved in your Roaming Profile, and stored in your personal storage space on the network. These settings and your documents will be accessible to you when you log in to your eGCC Account from any eGCC workstation. A few settings will save across platforms.

In most cases, your changes will be saved automatically when you logout of your account. Settings are retained from semester to semester; if you want the latest defaults, restore your account to the default settings.

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I changed my Student ID number recently, and now I can't login with my Username. I tried resetting my Password at one of the eGCC machines with my old GCC Student ID Card, and it didn't work. What happened?

When you change your Student ID number (typically applies to those who didn't give a Social Security number when registering), you also get a new Username. This means that your old account expires. And, this also means that your Student ID card is no longer valid (simply get a new ID card in the Enrollment Center). Please see the question "Will my eGCC Account ever expire?" below.

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Will my eGCC account ever expire/stop working? If so, what does this mean and why does my account expire?

eGCC accounts expire at the end of the drop-add period of the semester following the last one in which a student was enrolled. For example, a "Summer Session" is considered to be a semester, so Spring accounts expire one week after the First Summer Session drop/add period ends. Accounts of students in Open Entry-Open Exit classes will expire when the student receives a grade, unless he or she has been granted an extension.

Students with expired accounts will not be able to log in to read mail, access files, or update their web pages. Incoming email to your Student Email address (eGCCUsername@student.gc.maricopa.edu) will be returned to the sender.

Your files and preferences will remain on the servers (but will be inaccessible) for six (6) months after the account has expired or after the last access. At that time, files will be removed from the servers.

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Can I still use my eGCC Account if I'm not a student this semester?

Students in non-credit classes, or students whose accounts have expired, or students who are not yet enrolled, may register for a non-credit section (NC500 #0265) providing eGCC access for the semester for a $24 fee. There is a small time span between registration and account activation.

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What if there's a mistake?

eGCC accounts are coordinated with the college's enrollment records. If you drop all your classes (or if you are dropped from your classes by mistake or because of non-payment of fees), your eGCC account will expire within 24 hours. If you believe your account has expired by mistake, please come to Technology Research & Implementation (formerly the Innovation Center) in HT2-130.

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